Return Policy & COVID


Rustic Souls Return Policy

Rustic Souls does not offer returns but does offer free exchanges on items that are returned within 14 days ONLY IF item is unworn and in original packaging.  All clearance items and custom pieces do not qualify for exchanges. If you have questions about returns and exchanges please send your inquiry before making a purchase at info@rustic-souls.com. 

COVID-19 Protections

Items are handmade made so touch is unavoidable. However, I make in an environment that is cleaned often and each piece purchased is disinfected before being packaged and shipped. But as a second layer of protection, it is recommened that you disinfect again upon opening.